REFUND POLICY

Refunds of flowers may occasionally be given at the discretion of the management. Because of the perishable nature of our products you are advised to make any complaint within 1 working day of the delivery of your flowers. We always endeavour to reach an agreement with the recipient for either for a replacement or a refund depending upon the nature of the complaint.

If a payment has been made in error, please contact Flower Merchant, 47-49 Market Place, Market Weighton, YO43 3AJ, tel number:  01430 879471 or email info@flowermerchant.co.uk

Refunds are made at the manager's discretion

No returns accepted for opened bottles whatsoever.