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  • Refunds of flowers may occasionally be given at the discretion of the management. Because of the perishable nature of our products you are advised to make any complaint within 1 working day of the delivery of your flowers. We always endeavour to reach an agreement with the recipient for either for a replacement or a refund depending upon the nature of the complaint.


  • If a payment has been made in error, please contact Flower Merchant, 47-49 Market Place, Market Weighton, YO43 3AJ, tel number:  01430 879471 or email


  • Refunds are made at the manager's discretion


  • No returns accepted for opened bottles whatsoever.

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